Professional & Financial Disputes Claims Handling

An unrivalled, bespoke and client-centric claims handling service.

We help organisations deliver results by offering a first class and cost effective claims handling service, on both a delegated and non-delegated authority basis, backed by the expertise and resources of a global insurance law firm. 

We understand the importance for claims departments to provide the best claims service possible whilst continuing to retain and attract new business in a competitive and measured marketplace.

We do not take a “one size fits all” approach. We work with a range of clients to deliver a service that is built around advancing claims to their optimum resolution point in the most efficient process and in as short a lifecycle as possible. We have unrivalled ability to handle pre and post litigated claims in significant volumes at short notice.

Our professional and financial lines practice has a long established, leading reputation in the UK and across the globe. In the UK, our team which works across our regional hubs has multiple claims handling contracts across a number of the major and emerging professions. Around the globe, we offer claims handling services across a wide spectrum of professionals, extending as well to cyber and media liability. 

The breadth and depth of our expertise enables us to provide a quality, flexible cost claims handling offering. We are able to leverage off our leading expertise in complex insurance disputes where necessary.

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How can we help?

Our Claims Handling Work

  • All
  • UK & Europe
  • Breach of copyright claims

    Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Claims for repayment of fees due to dissatisfactory work

    Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality

    United Kingdom

    Community care and development industries advice

    Advising fostering and adoption charities and residents associations, including in relation to service charge and injury claims.

    United Kingdom

    Copyright infringement claims

    Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Failed installation of new IT system

    Failure by an IT systems installation expert to install a new IT system for a firm of solicitors that was 'fit for purpose'

    United Kingdom

    Failed software programme by IT programmer

    Failure by an IT programmer to provide a software programme which provided a contact management system for their client

    United Kingdom

    Negligence claims alleging incorrect coding of website shopping cart

    Claims for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, resulting in items being purchased for a quarter of the price

    United Kingdom

    Professional recruitment claims

    Advising on claims arising out of the supply of individuals to professional firms and companies, and representing a recruitment industry lobbying group

    United Kingdom

    Website created by IT website developer failing client's specifications

    Failure by an IT website developer to create a bespoke website in accordance with the specifications requested by the client

    United Kingdom
  • Breach of copyright claims

    Claims for breach of copyright by companies where a Web developer has used copyrighted images when designing a website without paying the appropriate licence fee

    United Kingdom

    Claims for repayment of fees due to dissatisfactory work

    Claims for repayment of fees where the work done by the Insured has proved to be of a dissatisfactory quality

    United Kingdom

    Community care and development industries advice

    Advising fostering and adoption charities and residents associations, including in relation to service charge and injury claims.

    United Kingdom

    Copyright infringement claims

    Claims for infringement of copyright and designs rights where it was alleged that the website designed by the Insured was similar to that of the claimant

    United Kingdom

    Failed installation of new IT system

    Failure by an IT systems installation expert to install a new IT system for a firm of solicitors that was 'fit for purpose'

    United Kingdom

    Failed software programme by IT programmer

    Failure by an IT programmer to provide a software programme which provided a contact management system for their client

    United Kingdom

    Negligence claims alleging incorrect coding of website shopping cart

    Claims for negligence where the Insured had failed to correctly code the shopping cart on a website used for the sale of the claimants' product, resulting in items being purchased for a quarter of the price

    United Kingdom

    Professional recruitment claims

    Advising on claims arising out of the supply of individuals to professional firms and companies, and representing a recruitment industry lobbying group

    United Kingdom

    Website created by IT website developer failing client's specifications

    Failure by an IT website developer to create a bespoke website in accordance with the specifications requested by the client

    United Kingdom

Claims Handling Brochure

Download the brochure

Key Contacts

Louisa Robbins
Louisa Robbins

Partner

Bronwyn Jones
Bronwyn Jones

Claims Manager

Ben Parks
Ben Parks

Partner